Returns of Products are subject to Yellow-Price current return policies which are set forth here on our website and on the invoice. These policies may be subject to additional or lesser return rights adopted by the manufacturer or publisher.
For Refunds: All returns for refund must be authorized by Yellow-Price within 30 days of the delivery date. There is NO RESTOCKING FEE applied to any returned item(s). However, S&H cost is not refundable.
For Replacements: Replacements will be provided for any defective product within the specified warranty period for that product. Yellow-Price.com will only replace item(s) for the exact same item(s) during its warranty period. Sorry, we cannot exchange one item with a different item. The Product Code must be the same.
Out of Stock or Discontinued Items: If you return a product for replacement and it is Out of Stock or Discontinued when the item is received, you may be contacted by the Yellow-Price Returns team and offered a suitable replacement or option for a store credit.
If return of the defective item is requested by Yellow-Price.com, you will be emailed a pre-paid return shipping label to return the defective item to us. Or you will be asked to return the item by Yellow-Price.com designated carrier/shipping method, Yellow-Price.com will credit back such cost once the receipt has been provided. If no return is requested by Yellow-Price.com, you will be asked to discard the item.
If a refund is requested, Yellow-Price.com will issue a refund once the item is returned. If Yellow-Price requests for the item to be returned to us, we will email you a pre-paid return shipping label to return the defective item.Or you will be asked to return the item by Yellow-Price.com designated carrier/shipping method, Yellow-Price.com will credit back such cost once the receipt has been provided. If no return is requested by Yellow-Price, a refund will be issued within 1-2 business days. We will issue a refund on shipping paid if, and only if, the defective item is the only item on the order. If there are other items that are being kept on the same order, no shipping refund will be issued. A partial shipping refund may be issued if the returned item is the bulk of the order. Partial shipping refunds will be issued at the sole discretion of the Yellow-Price.com Returns department.
All returns, whether for refund or replacement, require a Return Merchandise Authorization (RMA). Products that are returned without prior RMA and the RMA# clearly printed on the address label will be refused and sent back to the sender. Please use the label provided when your RMA is issued. If you did not receive a copy of the label in your e-mail confirmation, you can print a copy from the RMA Status page in the My Account section of the website after you have logged in.
Yellow-Price is not liable for packages that are lost in transit. It is highly recommended that you use a trackable shipping service when you send back your merchandise.